Please visit individual clinic location pages for consultation pricing information.
Only those with a valid medical card and those who are in 3rd level education can avail of the medical card discount. You must present your medical or student card on the day of consultation in order to avail of the discount. Discounts cannot be awarded retrospectively.
To avail of this offer you must advise our Relationship Executive Team at the time of booking.
Our preferred customer program is open to companies, sports clubs and organisations with 20 or more employees or members. Preferred customers can avail of a €10 discount on all treatments. To become a preferred customer please email us (email@example.com) or call (016799685) us.
To avail of this offer you must advise our Relationship Executive Team at the time of booking. Discounts cannot be awarded retrospectively.
You must pay after each appointment, unless you have made other arrangements with our Relationship Executive Team beforehand. You will get a receipts at the end of each session which can be used for tax or health insurance companies. Please check on the payment methods accepted in each clinic.
We are recognised by all the major insurance companies. Just check your own policy for its terms and conditions to see what cover you have.
You may return your purchase for a full credit of the purchase price if the items are returned within 30 days from the date of purchase. The items must be suitable for resale and in the original packaging.
Used items are non-returnable. Items that were purchased greater than 30 days but less than 60 days are returnable but subject to a 25% restocking fee. This fee is deducted from the credit issued to your credit card. Items purchased greater than 60 days are not refundable. Purchases of Medical devices, including but not limited to, Respiratory Care Devices, Prescription Orthotics, TENS and Muscle Stimulation Devices, Exercise Equipment, Walkaide and Home Diagnostic Equipment may be returned for a complete refund if the product is damaged or defective. Used products that are not defective and that are prescription devices (eg orthotics) or that go on the skin or touches the skin during normal use cannot be returned as they cannot be restocked for cross infection purposes.
If you wish to return an item, simply email customer service anytime and include the invoice number, item number, and quantity you wish to return. Within 2 days you will receive your Return Authorization number as well as the return shipping address to ship the item. Write the Return Authorization number on a prepaid shipping label and return the item to the location provided.
Spectrum Health and The Physio Company can exchange items only if they are defective or damaged within 30 days of purchase. To exchange an item, email us (firstname.lastname@example.org) or call (016799685) to notify us.